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We at Safe Industries believe in the products that we sell and stand behind them. We realize that the items we sell, you will have to depend on. This is why we insist on carrying top of the line items from manufacturers that also stand behind their products. Many of our items carry warrenties and we will be happy to assist in the return of defective items in the event this occurs. Please call or e-mail us with concerns and we will do everything possible to make it right. Since the majority of our staff is an active part of the fire service, we understand the importance of the durability and dependability of the products we sell. In order to maintain our services, we ask that you notify us before returning any item. We will issue a "RA" return authorization number to enable us to assist you more effectively. Thank you |