Our Values
Our values guide how we show up for our team, our customers, and the communities we serve. They are not slogans or statements on a wall. They are expectations we hold ourselves to in everyday decisions, long before a challenge or opportunity shows up. These values shape how we work, how we lead, and how we support people who serve others.
Service First
We start with one question: How can we serve you? Every decision, big or small, begins with a posture of service toward our team, our customers, and our communities.
Service First means listening before acting, understanding before responding, and choosing what best supports the mission rather than what is most convenient. It shows up in preparation, responsiveness, and a willingness to do the work that others may overlook.
Built for Others
Success is not about any one person or division. It is about how we show up together to stand alongside people who serve others, sharing in the weight of their mission.
Built for Others means we value teamwork over individual recognition. We step into challenges together, support one another, and understand that the work we do matters because of who it serves.
Own the Outcome
We take full responsibility from start to finish. No matter the challenge, we follow through together until the work is done and the mission is complete.
Owning the outcome means we do not pass problems along or step away when things get difficult. We stay engaged, take accountability, and see the work through to completion.
Stay Ready
Readiness is our standard. We prepare with urgency and discipline so our team, our customers, and our communities can count on us when it matters most.
Staying ready means investing time and effort before it is required. It means training, planning, maintaining, and improving so that when the moment comes, we are not reacting, we are prepared.
